| Operator Training Award |
Nottingham City Transport |
| Coach Manager of the Year |
Andrew Halliday of Safeguard Coaches, Guildford |
| Bus Manager of the Year |
Bob Wildman of Travel de Courcey, Coventry |
| Coach Engineer of the Year |
Martin Hadley of Prospect Coaches, Lye |
| Bus Engineer of the Year |
Darren Roe of Stagecoach London |
| Coach Operator Innovation of the Year |
Parrys International (individual seatback entertainment) |
| Bus Operator Innovation of the Year |
Arriva UK Bus (Roadmap - employee engagement and strategy delivery) |
| Green Award |
Stagecoach (UK's largest hybrid fleet with ADL)
ADL (Uk's largest hybrid fleet with Stagecoach) |
| Excellence in Minibus Operation |
Stewarts of Mortimer |
| Small Coach Operator of the Year, 1-10 vehicles |
Stanley Travel, Co Durham |
| Small Bus Operator of the Year, 1-30 vehicles |
Perryman's Buses, Berwick-upon-Tweed |
| Medium Coach Operator of the Year, 11-30 vehicles |
Pulham & Sons (Coaches), Bourton-on-the-Water |
| Medium Bus Operator of the Year, 31-100 vehicles |
Travel de Courcey, Coventry |
| Large Coach Operator of the Year, 31-plus vehicles |
Clarkes of London |
| Large Bus Operator of the Year, 100-plus vehicles |
Arriva Yorkshire |
| Special Award |
John Asquith of Preston Bus
Jim Hilton of Preston Bus |